Frequently Asked Questions
Gear up for the Greatest Spectacle in Racing with confidence.
How long does shipping take for Indy 500 merchandise?
Standard shipping typically takes 3-7 business days within the continental United States. During the month of May, please allow extra processing time due to high demand surrounding the race.
What is your return policy for IMS apparel?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that event-specific dated merchandise may have restricted return windows.
Are the products sold here official licensed gear?
Yes, every item in our shop is 100% authentic, officially licensed by the Indianapolis Motor Speedway and INDYCAR, ensuring the highest quality for our fans.
Do you offer international shipping for global fans?
Absolutely. We ship our racing gear worldwide. International delivery times and shipping rates vary by location and are calculated at checkout.
How can I track my order?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to make a change, please contact our customer service team within 1 hour of placement, and we will do our best to accommodate you.